About us
We're a leading provider of affordable homes and extensive support services in the south of England. We believe that everyone has the right to a safe and secure place to call home, and from the moment customers move into their VIVID home we’re here to help with that and more.
Our customers have access to a wide range of tailored advice to sustain their tenancies. We invest in our homes and communities for the long-term, and this means in the quality, safety and energy efficiency of existing homes and neighbourhoods, with a firm focus on improving services so they’re easy to use and access by our customers.
We’re addressing the shortage of affordable housing in the south, building the right type of homes to meet the needs of our local communities. We’re the fifth largest developer of new homes amongst housing associations in England, having built over 1,500 last year.
This is summed up in our vision “More homes, bright futures”.
Our homes and customers are spread across Hampshire, Surrey, Berkshire and West Sussex, encompassing over 20 local authority areas.
We’ve continued the steady growth in our asset base which has allowed us to maintain our financial strength during a challenging year. And our financial strength means we can invest more in our services to improve customer experience.
Our corporate plan
Our plan sets out our vision, ambitions, values and the approach we’re taking. The world has changed dramatically over the last few years and we’re evolving too so that we can continue to provide the best possible homes and services for customers. We have 3 ambitions which will help us achieve our vision over 5 years. Our approach centres around building trust in our homes and services, customers having pride in their homes and communities, and creating positive impact on people’s lives.
