About us
At VIVID, we’re driven to transform lives by providing over 37,000 homes to people across the south of England. Our purpose is to ensure that everyone, regardless of their background, has access to a safe, affordable, and welcoming place to call home. Our vision “More homes, bright futures”, recognises that a decent place to call home is the foundation for a bright future. We continue to grow the number of homes we offer.
Our homes are more than just buildings; they’re the springboard for dreams, connections, and futures. We listen to our customers to understand their needs and aspirations, which helps us shape not only the homes we provide but also the services that support you. Your voices are essential to creating vibrant communities where individuals and families can thrive.
With a strong focus on quality, sustainability, and community engagement, we invest in our homes to ensure they’re safe, energy efficient, and enhance the quality of life for our customers. As we continue to grow and innovate, we remain committed to ensuring that your needs are at the centre of everything we do. We’re here to create lasting, positive impact in the lives of our customers and communities.
Where we work
Our customers and their homes are spread across Hampshire, Surrey, Berkshire and West Sussex, encompassing over 20 local authority areas.
We’ve continued the steady growth in the number of homes, enabling us to provide more homes to meet a variety of needs and circumstances, and are firmly committed to investing in continuously improving our services.
Our corporate plan
Our vision is to deliver more homes, bright futures.
In working to achieve this, we created a 5-year plan from 2023-28 focused around 3 ambitions. By focusing on these ambitions and by placing customers truly at the centre of our work, we're making good progress and are confident that we'll continue to make the long-term impact and achieve the vision we're striving for. Our ambitions are:
- Our customers are our strongest advocates (Trust)
- People are proud to live in our homes and communities (Pride)
- Grow and influence to positively impact more lives (Impact)
