About us
At VIVID, we’re driven to transform lives, providing more than 38,600 homes for people across the south of England. We're here to ensure that everyone, regardless of their background, has access to a safe, affordable and welcoming place to call home. Our vision, “More homes, bright futures”, recognises that a decent home is the foundation for a good life and bright future.
We believe our homes are more than just buildings - they’re the springboard for dreams, connections and futures. By listening closely to our customers, we shape not only the homes we provide but the services around them. This year, their insight and involvement have continued to guide our work to support customers and communities to thrive.
With a strong focus on quality, sustainability and community engagement, we invest in our homes to ensure they’re safe, energy efficient and enhance the quality of life for our customers. As we continue to grow and innovate, and harness valuable customer and sector data and insight to steer our work, we remain committed to ensuring that customers’ needs are at the centre of everything we do.
We’re here to create lasting, positive impact for our customers and communities.
Where we work
We support 84,272 customers to live in homes across Hampshire, Surrey, Berkshire, West Sussex and Wiltshire, operating in more than 20 local authority areas in the Central South.
We’ve continued growth in the number of homes we offer, enabling more people to access homes that meet their needs and circumstances, while investing in continuously improving our services.
Our corporate plan
Vision
More homes, bright futures
Ambitions
Our customers are our strongest advocates
People are proud to live in our homes and communities
Grow and influence to positively impact more lives
Values
Deliver a great customer experience
Work as one team
Encourage challenge and change
Our vision today remains as it’s always been: more homes, bright futures.
Supporting our efforts to deliver against this vision, we created a 5-year Corporate Plan in 2023 to guide our work through to 2028. We're driven by 3 clear ambitions:
Trust
Our customers are our strongest advocates
Pride
People are proud to live in our homes and communities
Impact
Grow and influence to positively impact more lives
